FAQ

Our team is always available to help. You can contact us via the form (link) on our website, by phone at +351 245 201 973, by email at geral@tapadadochaves.pt, or through our social media channels.
In our online store you will find detailed descriptions of the characteristics of each Tapada do Chaves wine, so you can choose the one that best suits you.
Yes. We have created an online store where you can purchase Tapada do Chaves wines in a practical, fast, and secure way.
Yes. At checkout, your cart must contain a minimum of 6 bottles of any wines available in the online store. The maximum quantity is 9 bottles.
You can pay by bank transfer, Multibanco reference, or MBWay, so you can choose the option that is most convenient for you.
In mainland Portugal, orders are delivered within 2 to 5 business days. For other regions, delivery times may vary.
After completing your purchase, you will receive a confirmation email. Once your order has been shipped, we will also send you a tracking link so you can follow the delivery.
Yes. For bulk orders or commercial partnerships, we invite you to contact us directly.
If your order does not meet your expectations or arrives damaged, you may return or exchange it within 14 days of receipt.
Our wines are also available at selected wine shops and at partner restaurants and agents throughout the country (find them here).
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We recommend storing the bottles in a cool place, protected from light, with a stable temperature and, preferably, in a horizontal position.